Privacy Policy

Downtown Santa Monica, Inc. ("we," "us") respects your privacy and is committed to protecting any personal information ("Personal Information") that you provide to us. We have created this Privacy Policy (this "Policy") to explain what information we collect about you and what we do with it. We reserve the right to modify this Policy at any time and without notice, but we will post any new policy here. By using or navigating our website, you acknowledge that you have read, understand, and agree to be bound by this Policy or any modified or substituted policy as posted and agree to the collection of your Personal Information as described herein. If you have any questions regarding this Policy, please contact us at info@downtownsm.com. If you do not agree with these terms, please do not use or visit our website.

 

WHAT PERSONAL INFO WE COLLECT AND HOW WE USE IT

Like most website operators, Downtown Santa Monica, Inc. collects non-personally-identifying information. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website. From time to time, we may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. 

Even if you do nothing during your visit to our website but browse, read pages, or download information, certain information will be collected, aggregated, and used for analytical and statistical purposes to help better manage the site. When you visit a page on the site, information may be automatically collected and stored through the use of cookies and other similar tracking technologies. Examples of the information that may be collected and stored are: 

1. The type of browser and operating system used to access the City's website; 
2. Language preferences;
3. The date, time, and duration of the visit, as well as the general geographic location of the device from which the visit is made; 
4. Derived demographic information; 
5. The web pages and services you accessed during your visit, as well as any applications used and forms data;
6. and, If you link to the City's website from another website, the address of that other website. We may use this data automatically collected through cookies and other technologies to: 

(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide and monitor the effectiveness of our website; (c) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (d) diagnose or fix technology problems; and (e) otherwise plan for and enhance our website and the services we provide. For example, Downtown Santa Monica Inc.'s website uses analytic tools (i.e. Google Analytics) hosted by third parties to maintain our web presence. These tools help us measure traffic and usage trends for our website.

 

For specific features of our websites, such as our mailing list sign-up form, you must provide us with information such as your name, email address, and zip code. We generally collect this information on our registration forms when you sign up to receive services from or optionally participate in certain aspects of our website. We may also collect information from optional online surveys, such as age, gender, and income level. We do not knowingly collect any information from anyone under 18 years of age and reserve the right to reject any Personal Information submitted by (and refuse certain services or access to specific website features to) anyone known to us to be under 18 years of age.

 

We use Personal Information to provide you with information about us and some of our partners and third-party companies in which you have expressed an interest and to contact you when necessary.

 

Should you provide us with Personal Information by sending an e-mail or filling out and submitting an online form, the information provided may be used to respond to you and to assist in providing you with the information or service requested. Information from online forms is used to conduct Downtown Santa Monica, Inc. business related to the online form. In addition to the uses described above, Personal Information you provide may be used to place you on email lists used to generate emails to inform you about Downtown Santa Monica, Inc. initiatives, programs, and events that may be of interest to you. Any email you receive from being placed on such a list will allow you to opt out of receiving future emails from that list. 

 

We share Personal Information with third parties who provide services on behalf of Downtown Santa Monica, Inc. when that Personal Information is necessary for them to provide the services. Downtown Santa Monica, Inc. also contracts with third parties to handle data containing Personal Information. For example, Downtown Santa Monica, Inc. contracts with third parties to process financial transactions and technology companies that provide cloud and managed services. We do not sell Personal Information to third parties for marketing purposes or for their own commercial use. 

 

Additionally, we may need to disclose your Personal Information when required by law and where we have a good faith belief that such action is necessary to comply with a judicial proceeding, court order or legal process served on us or our website.

 

COOKIES
We may employ cookies to control the operation of our website. A cookie is a string of information that a website stores on a visitor's computer and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help identify and track visitors, their Downtown Santa Monica, Inc. website usage, and their website access preferences. Downtown Santa Monica, Inc. website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain website features may not function properly without the aid of cookies.

 

OPTING-OUT
If at any time you wish to stop receiving correspondence for which you have previously registered, simply follow the unsubscribe directions in our correspondence to you. In addition, you may request the removal of your Personal Information from our database at any time by emailing info@downtownsm.com.

 

CHILDREN
Our website is not directed to persons under 18. If a parent or guardian becomes aware that their child has provided us with personally identifiable information without their consent, they should contact us at info@downtownsm.com. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.

 

EXTERNAL LINKS
As a service to you, our website may contain advertisements and links to other third-party websites. By clicking on an advertisement or other link, you will be redirected off our website and onto third-party websites. This Policy does not apply to such websites, and we are not responsible for the privacy policies of such websites. We encourage you to read the privacy statements of these linked websites as their privacy policies may differ from ours.

 

CONTACT
If you have any questions about Downtown Santa Monica Inc.'s privacy policy or if you have any comments about the information on the website, please contact us at info@downtownsm.com.

 

Updated Jun 26, 2024.